Member Ombudsman,
Tandia Financial Credit Union;
3455 North Service Road Suite 100
Burlington, ON L7N 3G2
or send it to us by email at:
On tandia.com you will now find our accessibility widget conveniently located at the top of every webpage. This feature can be accessed when viewing the corporate website using an internet browser on a desktop computer, tablet or mobile device.
Clicking on the wheelchair icon located beside the blue “login” button will open the accessibility menu, allowing the user to customize their online experience to meet their unique individual needs.
For example, users can increase the size of the font, adjust contrast, pause animations, access an audio screen reader or select from a list of saved accessibility profiles - already setup for individuals who suffer from disorders such as colour blindness, dyslexia, visual-impairment, epilepsy, plus many more.
While we make every effort to accommodate different browsers and operating systems, for the best experience, it is recommended that we remind our members to keep their browser up-to-date, as new browsers have enhanced security features, accessibility options and integrate more seamlessly with assistive technologies.
At Tandia, we continue to be committed to providing exceptional banking services that are not only inclusive but take into consideration the unique and important needs of each our members.
Advice you can trust
Whether you’re saving for the future, preparing to buy your first home, or planning and protecting your estate. Tandia's suite of Wealth Service options can help you build a portfolio that’s tailored to your unique financial goals.
Listen to our weekly Podcast that answers all your burning questions about money. We’re here to make money more relatable, with take-action tips to help you create the life you want.
We will help you tackle those financial problems, look at your goals and help you define your financial journey. Start listening!
Help us spread the word about Tandia to your family, friends and co-workers and we’ll reward both you and the person you refer with $25 cash*.
Get in touch with us at any time, whether it’s a question about our services or a comment on how we can do things better. Your voice is number one at Tandia.
To report a lost or stolen MEMBER CARD® debit card during regular business hours, call 1-800-598-2891 after hours please call 1-888-277-1043.